I appreciate her attempt at illuminating the scenario, but the situation was still very wrong. If anything, this article has helped redirect my misguided anger. I’m now more angry at the US federal government than United, but still quite pissed at United.
I also would be interested in knowing if Canada has a similar contract of carriage laws. Will do research on this when not busy or hungry or angry.
If there’s one thing I have learned over the years, it’s that there are always two sides to every story.
On April 9th, a very unfortunate incident played out on United Flight 3411, the video of which has since gone viral causing a mass social media uprising with an ‘off-with-their-heads’ mentality. I mean, across the board. Fire ’em all and let the gods sort it out later.
Look, I get it. When I first saw the video I was appalled too. To say that it was inflammatory would be putting it mildly. But it was also a situation that was escalated far beyond the boundaries of necessity.
If a federal law enforcement officer asks me to exit a plane, no matter how royally pissed off I am, I’m going to do it and then seek other means of legal reimbursement. True story.
Knowing what I know about airport security, I’m
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Simone Samuels 
The writer comes across as arrogant and condescending. In short, she’s a jerk.
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